Auto Sales - Mobility Vehicles

Since 1971, Ilderton Conversion Company has helped people all across the country regain their mobility and independence. We specialize in offering our customers the best personal and commercial wheelchair accessible vans on the market. Our company is a proud industry leader in commercial wheelchair accessible transportation and accessible taxis. We also custom build transporters, shuttles, and work crew vans designed specifically for our customer needs and budget.

Overview: The Mobility Sales Consultant at Ilderton Conversion is responsible for generating sales for mobility related vehicles & adaptive equipment, creating relationships with customers and providing excellent customer service and support. This position involves the application of mobility equipment and for that, a full understanding of customer needs is essential, as well as a thorough understanding of Ilderton Conversion mobility capabilities. The successful candidate for this role will enjoy a generous commission plan, plus excellent benefits, including health, dental and vision plans, 401K, life insurance and paid time off.

Responsibilities:

• Develop and grow customer relationships in local market.


• Negotiate pricing and terms with customers to secure sales.


• Customer Consultation: Conduct thorough consultations with customers to understand their mobility requirements, including any physical limitations or special needs.


• Vehicle Selection: Utilize your knowledge of available vehicles and mobility equipment to recommend suitable options that meet the customer's specific needs and preferences.


• Product Knowledge: Stay informed about the latest advancements and technologies in mobility equipment, including wheelchair lifts, ramps, hand controls, and other adaptive devices.


• Test Drives: Arrange and conduct test drives to allow customers to experience the functionality and comfort of various vehicles.


• Customization: Coordinate with the dealership's service department and external vendors to customize vehicles according to the customer's requirements, ensuring proper installation of adaptive equipment.


• Financing Assistance: Assist customers in exploring financing options, including available grants, incentives, and insurance coverage for mobility-related modifications.


• Third Party Funding: Submit quotes to obtain approval for third party pay customers including but not limited to – VA, Vocational Rehabilitation, SC Disability Boards.  Submit invoice for payment once complete and follow up to ensure invoices are paid in a timely manner.


• Documentation: Manage all documentation related to vehicle sales and adaptations, ensuring accuracy and compliance with relevant regulations.


• Follow-Up: Maintain ongoing communication with customers to address any concerns, provide assistance with additional needs, and ensure their satisfaction with the purchased vehicle.  Must be clearly documented in CRM.

Qualifications:

• High school diploma or equivalent


• Excellent customer service skills with the ability to build relationships.


• Strong communication, interpersonal and organizational skills. 


• Organized and able to follow-up with leads in a timely manner.


• Ability to work independently and as part of a team.


• Valid driver’s license.


• Must possess critical thinking skills.


• Able to ask questions that will help gain a full understanding of customer needs.

Ilderton Conversion Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.