Automotive BDC Associate

Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington, DC, Baltimore, and Richmond! 

The Sell My Car BDC Associate – Campaigns is responsible for managing all Sell My Car campaign leads for assigned dealerships. This role is focused on high-volume outbound calling, texting, and emailing customers to convert campaign opportunities into confirmed vehicle appraisal appointments. 

This is a production-driven role with clear activity and performance expectations. 

Core Responsibilities 

•  Manage 100% of Sell My Car campaign leads for assigned stores 


•  Execute outbound calls, texts, and emails to campaign customers 


•  Make a minimum of 100 outbound calls per day  


• Set and confirm in-store appraisal appointments 


•  Explain the Sell My Car process clearly and professionally 


•  Overcome basic objections and maintain urgency  


• Coordinate appointments with store teams  


• Accurately log all activity and outcomes in the CRM 

Performance Expectations  

• 100+ outbound calls per day 


•  Strong contact, appointment set, and show rates 


•  Vehicles acquired from campaign opportunities 


•  Daily, weekly, and monthly performance tracking  


• Consistent adherence to BDC process and follow-up cadence 

Required Skills & Traits 

• Confident phone presence and clear communication 


• Comfortable with high call volume and repetitive execution 


• Organized, disciplined, and coachable 


• Competitive and results-driven 


• CRM experience preferred (automotive experience a plus) 


• Authorized to work in the USA


• Ability to pass a pre-employment background screening, MVR, and drug test


• Must have a valid driver's license

Compensation & Growth 

• Base pay plus performance-based bonuses 


• Incentives tied to appointments shown and vehicles acquired 


• Full-time position with a structured schedule 


• Growth opportunities within Vehicle Acquisition and Management 

Our company maintains a firm policy of equal employment opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.

Sheehy Auto Stores is an Equal Employment Opportunity Employer