Job Description - Automotive BDC Manager



Who We’re Looking For


We are not looking for someone to “manage leads.” We’re looking for a proven leader who can build, train, and drive a high-performing BDC team that consistently converts opportunities into showroom traffic and sold units.


If you understand response-time discipline, appointment-setting accountability, and live in the CRM — this is your lane.


What You’ll Own




  • 100% accountability for internet lead performance and appointment results




  • Building and coaching a results-driven BDC team




  • Enforcing follow-up processes with zero excuses




  • Driving response times under 10 minutes




  • Improving show ratios, closing ratios, and overall digital conversion




  • CRM management, reporting, and performance tracking




  • Working directly with Sales Management to hit aggressive volume targets




What It Takes




  • Proven success managing automotive internet/BDC operations




  • Strong leadership presence — you lead from the front




  • Deep CRM knowledge and data-driven mindset




  • High urgency, high accountability, high standards




  • Ability to recruit, train, and retain top performers




Compensation




  • Health, dental, and vision insurance 




  • 401(k) retirement plan with employer match




  • Paid time off (vacation, sick days, holidays)



  • Opportunity to grow with a fast-moving dealership


 




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