Automotive BDC Representative

Automotive BDC Representative

Location: Veero Ford & Chrysler Dodge Jeep Ram – Morris, MN

About Veero Ford & Chrysler Dodge Jeep Ram

At Veero Ford & Chrysler Dodge Jeep Ram, we’re dedicated to providing our customers with exceptional service while creating a supportive, growth-focused environment for our employees. Our dealership is process-driven, team-oriented, and built around respect, accountability, and professional development.

Whether you are starting fresh or looking for a better quality of life, Morris and Stevens County is a place you can plant roots and truly feel at home. We believe in rewarding skill and dedication.

The Veero Auto Group is one of the fastest-growing dealer groups built on a culture of excellence, teamwork, and opportunity. Join a team that values you as both a professional and a person.

Job Type & Schedule

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  Job Type: Full-time

  
  


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  Schedule: Monday to Friday 

  
  

Work Requirements

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  Work Location: In person

  
  


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  Ability to Commute: Morris, MN (Required)

  
  

Compensation

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  Pay: Starting at $19.00 per hour, based on experience and previous qualifications

  
  

Role Overview

We are seeking a friendly, organized, and customer-focused Automotive BDC Representative to join our dealership team. This role is responsible for managing inbound and outbound leads, setting sales and service appointments, and maintaining ongoing communication with customers. You will be the first point of contact for many of our guests, helping guide them through their next step in the sales or service process.

Key Responsibilities

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  Respond to phone calls, online inquiries, and internet leads in a timely and professional manner

  
  


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  Set and confirm appointments for the sales and service departments

  
  


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  Conduct outbound follow-up communications to re-engage warm leads and unsold customers

  
  


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  Log customer interactions and notes in the dealership CRM system

  
  


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  Understand customer needs and help direct them to the correct department or advisor

  
  


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  Support dealership marketing efforts through follow-up calls and customer outreach

  
  


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  Maintain contact lists and manage appointment schedules with accuracy

  
  


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  Communicate professionally with internal departments to ensure smooth handoffs

  
  

Qualifications

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  Customer service or call center experience preferred

  
  


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  Ability to manage a high volume of calls and digital communications

  
  


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  Strong communication and active listening skills

  
  


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  Comfortable using computers and CRM systems (training provided)

  
  


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  Must be organized, dependable, and team-oriented

  
  


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  Positive attitude and willingness to learn

  
  


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  Valid driver’s license required

  
  

Why Join Veero Ford & Chrysler Dodge Jeep Ram

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  Supportive and team-focused work culture

  
  


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  Ongoing training and skill development

  
  


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  Opportunity to grow into sales, service, or leadership roles

  
  


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  Stable dealership with long-term community reputation

  
  

Benefits

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  Competitive pay based on experience and certification

  
  


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  Medical, dental, and vision insurance

  
  


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  Health Saving Account 

  
  


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  Health Reimbursement Arrangement

  
  


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  Relocation Assistance for qualified applicants

  
  


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  401(k) with company match

  
  


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  Paid time off and holidays

  
  


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  Life insurance and vehicle purchase program

  
  


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  Career advancement and long-term job security

  
  

Equal Opportunity Employer Statement

Veero Ford & Chrysler Dodge Jeep Ram is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. All qualified applicants are encouraged to apply.