Automotive Business Development Coordinator

Service BDC Agent / Cashier

Volkswagen of Gastonia | Gastonia, NC

Join Our Team & Drive Your Career Forward!

Volkswagen of Gastonia is looking for a motivated, customer-focused Service BDC Agent / Cashier to join our growing service team. If you thrive in a fast-paced environment, enjoy helping customers, and have strong communication skills, we want to hear from you!

What You’ll Do:

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  Answer inbound service calls and schedule appointments

  
  


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  Follow up with customers via phone, text, and email

  
  


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  Assist with service reminders and retention efforts

  
  


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  Greet customers and handle cashier transactions efficiently

  
  


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  Maintain accurate customer records in our system

  
  


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  Work closely with service advisors to ensure a seamless experience

  
  

What We’re Looking For:

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  Excellent communication and customer service skills

  
  


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  Strong attention to detail and organization

  
  


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  Ability to multitask in a fast-paced environment

  
  


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  Positive attitude and team-oriented mindset

  
  


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  Previous BDC, call center, or cashier experience preferred (automotive is a plus!)

  
  

Why Join Us?

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  Competitive pay + performance incentives

  
  


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  Growth opportunities within the dealership

  
  


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  Supportive, team-oriented work environment

  
  


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  Employee discounts and benefits

  
  

Apply Today!

Start your career with a dealership that values your success and professional growth.

Apply now through Hireology and become part of the Volkswagen of Gastonia team!