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Automotive Call Center / Receptionist

Job Description - Automotive Call Center / Receptionist



VW of Inver Grove is looking for Customer Service and Business Development Representatives. 


We value our employees & strive to make your work environment fun, professional & enjoyable. We also focus on bringing our customers the latest technology and creating a unique vehicle buying experience.  


Job Description



  • Contacting and communicating with customers to identify automotive needs

  • Build rapport with customers to build a base of referrals to establish customer network

  • Answer a high volume amount of inbound calls

  • Set appointments for service customers

  • Contact customers to confirm appointments

  • Provide information on service incentives

  • Must make outbound calls


Job Requirements



  • Great Customer Service Skills & Motivation to be Successful

  • Excellent phone presence

  • Be Able to Create and Maintain Customer Relationships

  • Strong Computer & Phone Skills (ADP, Outlook, Excel)

  • Prior Sales, Call Center, or BDC Experience PREFERRED

  • Great Communication Skills

  • Able to multi-task

  • Bi-lingual is always a plus!

  • Team Player


Hourly Rate starting at $20 plus commissions 


 


 




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