Automotive Client Acquisition Representative

We are seeking a high-energy, results-driven and experienced Automotive Sales Client Acquisition Representative to join our elite Business Development Center (BDC).

In this role, you will skip entry-level training and immediately manage a high volume pipe of inbound internet leads and phone inquiries. You will not sell cars on the floor; your sole mission is to leverage your industry experience to bypass objections, build trust, and secure confirmed showroom appointments via email, text and phone leads.

Your Core Responsibilities:

• Turn fresh internet leads, chat inquiries, and inbound phone calls into confirmed showroom appointments using advanced phone scripts and personal closing techniques.
• Actively mine our existing CRM database for equity positions, lease maturities, and past service customers to generate sales opportunities.
• Maintain a high volume daily workflow of 80-100+ outbound touchpoints utilizing synchronized phone, text, and email templates.
• Maintain meticulous data hygiene in our dealership CRM VinSolutions, ensuring every customer touchpoints and future task is accurately logged.
• Seamlessly hand off confirmed appointments to floor Sales Managers to ensure a flawless customer transition upon arrival.
• Actively track "no show" appointments and execute immediate recovery campaigns to get buyers back on the schedule.

How Your Performance is Measured:

• Response Time: Maintain an average lead response time of under 10 minutes.
• Lead-to-Appointment Rate: Convert a minimum of 25-30% of total leads into scheduled appointments.
• Show Rate: Ensuring at least 50-60% of your scheduled appointments physically walk through our doors.
• Sold Rate: Maximizing the volume of your own "shown" appointments that result in a finalized vehicle delivery.

Required Qualifications & Experience:

• Proven Track Record: Minimum 1-2 years of direct experience as an Automotive Client Acquisition Representative or Internet salesperson (BDC) inside a franchised dealership.
• Performance Proof: Ability to demonstrate a consistent history of meeting or exceeding dealership appointment-setting and "show rate" quotas.
• Tech-Savvy: Complete fluency of with major automotive CRM platforms and dealership telephone systems.
• Advanced Objection Handling: Proven ability to handle complex inventory, pricing, and credit objections over the phone without giving aware the entire deal.
• Availability: Flexibility to work optimal dealership hours, including rotating schedules, Saturdays, and end-of-month close out days.

How Your Performance is Measured:

• Response Time: Maintain an average lead response time of under 10 minutes.
• Lead-to-Appointment Rate: Convert a minimum of 25-30% of total leads into scheduled appointments.
• Show Rate: Ensuring at least 50-60% of your scheduled appointments physically walk through our doors.
• Sold Rate: Maximizing the volume of your own "shown" appointments that result in a finalized vehicle delivery.

This is your chance to build a long-term path in the automotive industry with a supportive team that wants to see you win. Come Join the Family!

 **All applicants must pass pre-employment testing to qualify for employment. Pre-Employment testing includes a background check and drug testing.