Automotive Customer Satisfaction Follow Up Associate

Description of the role:

At Sands Chevrolet Surprise, we are looking for an Automotive Customer Satisfaction Associate to join our team. This position plays a vital role in ensuring the satisfaction of our customers by following up on their automotive sales and service experiences.

Responsibilities:

• Conduct follow-up calls or emails to customers after their sales purchase


• Gather feedback on their experience and address any concerns or issues to ensure satisfaction


• Document customer feedback and escalate any unresolved issues to the appropriate team

Requirements:

• Excellent communication skills


• Customer service experience is a plus


• Detail-oriented and organized

Benefits:

- Competitive compensation - Health insurance - Retirement benefits - Paid time off

About the Company:

Sands Chevrolet Surprise is a reputable automotive dealership located in Surprise, AZ. We are committed to providing top-notch service to our customers and creating a positive work environment for our employees. Join us and be a part of our team!