Automotive Customer Service Representative | Weekends Off | N. Scottsdale

Company Description

Christian Brothers Automotive

Benefits:
Paid Vacation & Paid Holidays
Closed Every Weekend To Spend Time With Family & Friends
Healthcare Benefits Available
Matching Retirement Plans
Local Owner - Onsite Daily
On-Going Training & Career Advancement
Employee Discount
Weekly Lunches Provided
Job Description

Job Title:

Automotive Customer Service Representative

Location:

7225 E. Williams Dr., Scottsdale, AZ 85255

Job Overview:

As an Automotive Customer Service Representative with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.

Responsibilities include, but are not limited to: Desire to learn automotive repair service terminology and processes
Check customers in and out
Answer phone calls and schedule appointments
Providing safe shuttle service for our valued guests
Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
Keep the facility clean and organized
Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
Direct, coordinate, and participate in performing guest service activities as dictated by workload
Serve as a community ambassador for the store through creating authentic relationships and partnerships
Follow all safety policies and procedures
Other duties as assigned
Qualifications

Qualifications: Proven successful customer service experience is required; driven to serve others
Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers
Valid state driver's license
Meet required insurance driving record parameters
Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)!
Ability to seek and accept coaching and direction
Ability to multitask and meet deadlines
Proficient with Microsoft Office Suite or related software
Physical Requirements: While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
The employee is occasionally required to balance, stoop, kneel, and/or crouch
The employee must occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
Being dependable for a position that is Monday through Friday 7:00 a.m. - 6:00 p.m.

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 290+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

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