Automotive Customer Service Specialist

Company : Speedee

Job Type : Full Time

Charlotte, Nc 28217

Number of Applicants

000+

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Automotive Customer Service Specialist

Benefits:

Company parties

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Company Overview

Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana.

SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.

For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.

How Are We Different From the Competition?

Local Ownership

Quality Service

Training and Certification

Multi-Point Courtesy Check and Service Review

Free Top-Off Service

Maintenance Records

Affordable Rates

Job Summary

The Greeter is responsible for establishing and maintaining good customer relations, accurately completing written work orders, providing customers with excellent service and serving as the initial customer contact point.

Responsibilities

Greeting the customer in a friendly inviting manner

Presenting service options to the customer

Writing up customer and vehicle information

Performing all duties of the Fluid Services Technician as needed

Presenting additional maintenance service options to customers

Requirements

Commitment to excellence at all levels of service

Automotive and retail experience helpful

Cheerful and friendly communication skills

Enthusiastic attitude and strong work ethic

Clean and neat appearance

Clear and effective telephone skills

Valid state driver's license

Job Qualifications

Customer service skills

Basic literacy (ready, writing, math skills)

Ability and licensed to operate motor vehicles

Verbal communication skills

Ability to properly use mechanical hand tools

Attention to detail

No previous experience or training required

Working Conditions

Materials and Equipment used: Automotive oils, fluids, and lubricants. Windshield washer fluid, battery electrolyte

Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Benefits/Perks

Growth Opportunities

Locally Owned and Operated

Safety You can Trust

Training and Certification Opportunities

Let’s talk about the SpeeDee Service Difference:

Local Ownership
Most SpeeDee stores are locally owned. They’re run by families who service the automotive needs of other families in their communities.
Quality Service
SpeeDee was built on a solid commitment to customer service.
Training and Certification
SpeeDee owners hire ASE-certified technicians for tune-ups, mechanical work and other repairs. Advanced training is available through the SpeeDee Performance Certified program.
Multi-Point Courtesy Check and Service Review
Every time you bring your vehicle in for a 17-Point Oil Change, we’ll also give you a multi-point courtesy check and a service presentation as an added bonus.
Free Top-Off Service
To help keep your car running smoothly and safely, SpeeDee offers a free top-off service for the 3 months or 3,000 miles following any SpeeDee oil change or tune-up service.
Maintenance Records
If you’re not sure which services you need or which services you’ve already completed, don’t worry. We’ll keep track of your SpeeDee maintenance history and manufacturer’s recommended service schedule.
Affordable Rates
Looking for an alternative to your dealership? Compare their prices to ours, and you may find that SpeeDee can perform the services you need at a lower cost.
You Decide
It’s our policy to provide you with the information you need to make a decision without pressure or overselling. Visit your local SpeeDee today – no appointment necessary!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.

Original job Automotive Customer Service Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Customer Service Specialist Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Customer Service Specialist Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Automotive Customer Service Specialist

Job Description - Automotive Customer Service Specialist

Similar Customer Service Specialist Jobs in the US

Mobile Apps