Automotive Dealership Bilingual BDC Representative

Bilingual Automotive BDC Representative
Location: Arlington Toyota – Jacksonville, FL

Business is booming – and so is your opportunity to earn big!
Arlington Toyota is actively seeking an experienced Bilingual BDC Representative to join our high-performing team. With over 5,000 monthly sales opportunities, this is your chance to work in a fast-paced, customer-focused environment and significantly boost your income.

WE WILL TRAIN YOU!!!

Why Work With Us?

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  High-volume dealership with unmatched lead flow

  
  


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  Family-owned and operated – no corporate red tape

  
  


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  Positive, professional, and team-driven work culture

  
  


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  Above-average earning potential with uncapped bonuses

  
  


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  Comprehensive benefits package and paid training

  
  

What We’re Looking For:

If you’re one of the best in your current BDC or call center role, and you're looking for more money, more respect, and more opportunity — we want to talk to you NOW.

The ideal candidate is bilingual (English/Spanish), detail-oriented, organized, and thrives on delivering an exceptional customer experience. Automotive BDC experience is strongly preferred.

Key Responsibilities:

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  Handle inbound/outbound scripted calls with current and prospective customers

  
  


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  Respond to internet leads, customer emails, and chat inquiries

  
  


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  Schedule appointments and follow up on no-shows

  
  


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  Make outbound calls to past customers and promote special campaigns

  
  


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  Perform customer satisfaction and follow-up calls

  
  


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  Maintain accurate CRM records and update customer database

  
  


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  Support sales and marketing initiatives as needed

  
  

Qualifications:

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  Bilingual (English/Spanish) required

  
  


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  Automotive BDC or call center experience preferred

  
  


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  Strong verbal and written communication skills

  
  


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  Confident, coachable, and motivated to succeed

  
  


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  Excellent organizational and multi-tasking abilities

  
  


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  Tech-savvy with strong PC and internet skills

  
  


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  Able to thrive independently in a fast-paced environment

  
  

Compensation:

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  Hourly pay + Uncapped Monthly Bonuses

  
  


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  Paid training

  
  


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  Full benefits package including health, dental, vision, and 401(k)

  
  

If you're ready to take your career to the next level and be part of a winning team, apply today!
We are proud to be an Equal Opportunity Employer.