Automotive Express Service Advisor

Capital Chevrolet of Wake Forest is looking for a motivated and customer-focused Express Service Advisor to join our growing service team! If you thrive in a fast-paced environment, enjoy helping customers, and want to build a career in the automotive industry, we'd love to meet you. 

What You'll Do:

• Greet service customers promptly and professionally 


• Guide customers through our Express Service process (oil changes, tire rotations, basic maintenance, etc.)


• Accurately write repair orders and document customer concerns 


• Communicate service recommendations and timelines clearly 


• Coordinate with technicians to ensure timely and quality vehicle service 


• Provide exceptional customer service from check-in to checkout 


• Follow up with customers to ensure satisfaction 

What We're Looking For:

• Previous customer service experience required (automotive experience preferred)


• Strong communication and interpersonal skills


• Ability to multitask in a fast-paced environment 


• Detail-oriented with strong organizational skills


• Basic knowledge of automotive maintenance services is a plus 


• Valid driver's license and clean driving record 

Why Join Capital Chevrolet of Wake Forest? 

• Competitive pay plan


• Health, dental, and vision insurance 


• 401(k) with company match 


• Paid Time Off (PTO)


• Career growth opportunities 


• Supportive, team-oriented work environment

Why Capital?

With 20 automotive and powersports franchises and more than 1,500 employees, CAPITAL is more than a company - it's a community. We take pride in our tradition of excellence while building a forward-thinking, family-owned culture that supports growth, innovation, and success. We also proudly support veterans and military personnel in their career journeys. 

At Capital Chevrolet of Wake Forest, we pride ourselves on delivering an outstanding customer experience - and that starts with our team. If you're ready to take the next step in your automotive career, apply today! 

At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.