Ford Service Director

Lead a High-Performing Ford Service Department

Jones Ford is seeking an experienced Service Director to join our team in Buckeye, AZ. We are looking for a proven dealership leader with previous Ford experience and at least 2+ years of experience as a Service Director.

This is an excellent opportunity for an experienced automotive fixed-operations professional who knows how to lead teams, improve service department performance, maximize profitability, and deliver an exceptional customer experience.

If you're ready to take the next step with a dealership that values leadership, teamwork, and long-term growth, we'd love to hear from you.

Compensation & Benefits

$12,000–$16,000 Per Month DOE

Benefits Include:

• Competitive compensation based on experience
  
• Medical Insurance
  
• Dental Insurance
  
• 401(k) Plan
  
• Paid Holidays
  
• Paid Sick Time
  
• Closed Sundays
  
• Employee discounts on vehicles and service
  
• Positive and professional team environment
  
• Career growth opportunities
  

What You'll Do

• Lead and oversee daily operations of the Ford service department
  
• Develop and motivate Service Advisors, Technicians, and support staff
  
• Monitor department performance, profitability, CSI, and productivity
  
• Establish and maintain service department goals and performance standards
  
• Ensure exceptional customer satisfaction throughout the service experience
  
• Work closely with the Parts and Sales departments to maximize dealership efficiency
  
• Monitor technician productivity, workflow, and repair order completion
  
• Review department financial performance and identify opportunities for growth
  
• Ensure compliance with Ford manufacturer standards and dealership policies
  
• Recruit, train, coach, and develop service department employees
  
• Resolve escalated customer concerns professionally and efficiently
  
• Maintain a safe, organized, and productive service operation
  
• Analyze department processes and implement improvements when needed
  

What We're Looking For

• 2+ years of experience as an Automotive Service Director REQUIRED
  
• Previous Ford dealership experience REQUIRED
  
• Proven leadership experience within an automotive dealership
  
• Strong understanding of dealership fixed operations
  
• Demonstrated ability to improve service department performance and profitability
  
• Strong knowledge of automotive service operations, workflow, and repair processes
  
• Excellent leadership, communication, and organizational skills
  
• Strong customer service and conflict-resolution abilities
  
• Ability to manage multiple priorities in a fast-paced dealership environment
  
• Proven ability to coach, motivate, and hold a team accountable
  

Ideal Candidates May Have Experience As:

• Ford Service Director
  
• Automotive Service Director
  
• Fixed Operations Director
  
• Service Manager
  
• Ford Service Manager
  
• Fixed Operations Manager
  
• Automotive Service Department Manager
  
• Ford Fixed Operations Manager
  

Why Jones Ford?

At Jones Ford, we believe strong leadership and a great team are the foundation of a successful dealership. You'll have the opportunity to lead a professional service operation while building a long-term career in a supportive environment.

Plus, with Sundays closed, you can enjoy valuable work-life balance while leading a high-performing automotive service department.

Apply Today

If you're an experienced Ford Service Director ready for your next leadership opportunity and want to earn $12,000–$16,000 per month DOE, apply today and join the Jones Ford team in Buckeye, AZ!