Automotive General Manager

Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. We're a VC-backed company with a rapidly expanding footprint (currently at 18 stores, with plans to hit 45+ by 2025). Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

Job Overview

Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We’re seeking an energetic, positive-minded Automotive General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.

Benefits

• PTO/Sick & (6) Annual Paid Holidays


• Medical, Dental & Vision Insurance


• 401(k) Matching


• Paid Skills Enhancement Training


• Employee Discount - Service & Parts


• Equipment/Toolbox Relocation Assistance


• Employee Referral Program 

*This position is available to start ASAP. Apply today!

Responsibilities

• Oversee all aspects of daily operations, including scheduling, workflow management, & quality control.


• Ensure efficient use of resources and high standards of service delivery.


• Implement & enforce safety protocols and industry regulations.


• Foster a positive work environment by providing ongoing coaching opportunities.


• Uphold a customer-centric approach by ensuring prompt & courteous service.


• Experience addressing customer concerns & complaints on Yelp & Google Reviews through CDC (Complaints, Damages & Comebacks).


• Maintain strong relationships with customers to enhance loyalty & satisfaction.


• Stay updated with industry trends, technological advancements, & other markets.


• Maintain accurate records of operations, financial transactions, & employee activities.


• Prepare regular reports for management regarding shop performance & key metrics.


• Ensure compliance with all legal & regulatory requirements.

Qualifications

• Proven experience as a General Manager or similar role in an auto mechanic shop.


• Efficient in Digital Visual Inspections & Procedures


• Experience with Autoflow or similar platform, preferred but not required


• Strong leadership & managerial skills with the ability to motivate a team.


• Sound knowledge of automotive systems, repair techniques, and industry standards.


• Solid understanding of financial management & budgeting.


• Ability to multitask, prioritize, & manage time effectively.


• Degree in Business Administration, Automotive Technology or similar technical college

Physical Requirements

• Occasionally lift and/or move over 50 pounds


• Ability to work with tools lifted above their head


• Work in tight spaces as dictated by the vehicle's needed repair


• Have the needed dexterity in order to efficiently use hand-tools


• Walk/stand for the majority of the workday


• Drive manual transmission vehicles


• Keeping a brisk work pace in a high-volume environment


• Efficiently navigate a computer

Ready to Elevate Your Career? If you’re interested in joining a supportive team that values your skills and dedication, we’d love to hear from you! Apply today to help us redefine automotive care.