Automotive Internal Service Writer

The Kowalis family opened the doors of its first dealership in the 1970's and so began their mission to make the car shopping process easier. From the Service Department to the Showroom, the Kowalis family simplified every process and created a high-end customer experience. In fact, it's dedication to world-class service that makes Kowalis Auto Group a positive place to shop and to work. We have a high employee retention rate and many of our employees have been here for decades. We believe that when you treat people right, those good works come full circle. 

Today, Kowalis Auto Group is still owned and operated by the Kowalis family and 100 percent customer satisfaction is still a #1 priority.
 

BENEFITS 

• Health Insurance


• Dental Insurance


• Vision Insurance


• Paid Company Basic Life Insurance


• 401k with match


• Paid vacation 

Responsibilities

• Initiates repair orders for PDIs, Certified Vehicles, Used car inspections, generating POs for multiply vehicles


• Contact other dealerships to orchestrate our used vehicle to dropped off for recalls and/or additional diagnosis


• Communicate with the Used Car Manager for ensure the used vehicles are processed in a timely fashion and returned to the lot to be sold.


• Help when needed taking guest’s payment


• Maintains automotive records by recording problems and corrective actions planned.


• Generate repair orders for vehicle that leave facility


• Greet guests on the drive and assist them with their objectives and bring them to a Service Advisor


• Assist with putting guest in loaner vehicle


• Check in loaner vehicles when they are returned by guest


• Additional duties as assigned by Service Manager 


• Follow all company policies and procedures

• High school diploma, GED, or equivalent


• Must have a valid insurable Driver's License


• Experience or certification with Lexus or Toyota is a bonus


• Computer proficiency


• Previous customer service experience


• Punctuality and attendance is vital