Automotive Internet Manager

Automotive Internet Director

SONS Honda is looking for an  Internet Director(BDC) for our busy sales department. We treat each customer's needs with concern and have a loyal customer base. 

SONS Honda has achieved tremendous growth over the past few years. If you are ready to make a positive change in your life and want to be considered for this exciting position, apply immediately! All applications will be kept in strict confidence.

What We Offer:

• Employee & Family Honda purchase program


• Medical and Dental Insurance


• 401(k)


• Paid Vacation


• A fair and safe family-run business environment

Responsibilities:

• Answer customer calls and establish follows-up with sales appointments


• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates


• Provide customers with initial product information & direct them to the appropriate dealership resources


• Present initial financing options based on customer needs


• Follow up with leads that are not ready to make an appointment or no-show


• Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management


• Utilize CRM tracking system daily

Qualifications:

• Experience Managing a team


• At least one previous role based in strong customer service experience


• Team player attitude


• Prompt and courteous


• Enthusiastic personality


• Must have strong computer skills


• Willing to submit to a pre-employment background check & drug screen

#SAG