Automotive Loaner Desk Agent

The DePaula Mazda Service Department is looking for a highly motivated, energetic individual to provide our guests with exceptional customer service at our courtesy transportation desk. This is a customer service based position that requires strong computer literacy skills and some knowledge of vehicles. 

This is a full time role, with hours Monday-Friday 8am - 5pm. Starting hourly pay is $18-$19.hr.

Please, No Phone Calls.

Duties include but are not limited to:

Coordinating loaner/rental cars to clients in a courteous and prompt manner

Record information in computer systems and ensure paperwork is completed accurately

Complete loaner/rental contracts thoroughly and accurately

Assist in maintaining inventory of loaner/rental vehicles

Inspect vehicles for damage and make sure all vehicles have current registration

Refueling vehicles

Follow direction from Service Management and assist when necessary

Perform other duties as they may be assigned by management

Requirements:

Excellent communication skills

Must maintain a professional appearance

Ability to adapt and support new processes and changes

Ability to maintain emotional control in stressful situations

Valid NYS Driver’s License in good standing

Must be able to pass a pre screen drug test

The ability to work independently with limited supervision

NO PHONE CALLS PLEASE

BENEFITS:

• Medical/Health Plans including Vision


• Dental


• 401(k)


• Sick & Vacation Time


• Professional Training


• Employee Discounts