Automotive Office Manager

Honda of Boerne is seeking an experienced, highly organized Office Manager to oversee daily administrative operations. This is a hands-on leadership role responsible for ensuring the dealership’s office, accounting support, HR administration, and customer-facing administrative processes run smoothly and professionally.

You will be the central point of coordination between sales, service, finance, and ownership, helping maintain a high standard of accuracy, compliance, and customer experience.

Key Responsibilities

• Oversee all front-office and administrative operations


• Manage dealership paperwork flow (deals, title work, registration, contracts, and filing)


• Support accounting functions: accounts payable/receivable coordination, daily deposits, vendor invoices, and expense tracking


• Supervise and schedule administrative staff (reception, title clerk, cashier)


• Maintain accurate personnel files, timekeeping, and basic HR administration


• Ensure compliance with dealership policies, state DMV requirements


• Handle customer inquiries, complaints, and administrative follow-up with professionalism


• Coordinate with sales and F&I teams on deal packaging and documentation accuracy


• Manage office supplies, equipment, and vendor relationships

Qualifications

• 3+ years of office management or administrative leadership experience (automotive dealership experience strongly preferred)


• Strong knowledge of dealership processes, title/registration workflows, and deal documentation


• Excellent organizational skills with high attention to detail and accuracy


• Proficiency in Microsoft Office (especially Excel) and experience with dealership management systems (e.g., CDK, Reynolds, Dealertrack, or similar)


• Ability to manage multiple priorities in a fast-paced environment


• Strong written and verbal communication skills


• Professional, discreet, and customer-focused demeanor


• High school diploma required; associate’s or bachelor’s degree preferred


• Valid driver’s license and clean background check required

What We Offer

• Competitive base salary commensurate with experience


• Performance-based bonus potential


• Health, dental, and vision insurance options


• Paid time off and holidays


• 401(k) opportunity


• Employee vehicle purchase/lease discounts


• Opportunity to grow with a new/expanding dealership