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Automotive Parts Advisor

Job Description - Automotive Parts Advisor



Join Our Team at Walt Massey!


If you’re passionate about the automotive industry and ready to grow your career, we’d love to hear from you. At Walt Massey, we believe in treating every team member as family — and every customer as a valued guest. Apply now to help us deliver exceptional automotive experiences every day.


 


What We Offer




  • Comprehensive health, dental, and vision insurance




  • 401(k) retirement plans




  • Paid holidays and paid vacation




  • Paid training and continuous development




  • A supportive, teamoriented atmosphere




 


Role Overview & Key Responsibilities




  • Manage the entire parts sales process, from order to fulfillment




  • Communicate friendly, clearly, and professionally with colleagues and customers




  • Provide accurate parts quotes and status updates




  • Use parts catalogs and systems to identify correct parts




  • Review collision repair estimates to validate ordered parts and pricing




  • Deliver high-level service to both internal teams (service, body shop) and external customers




  • Pull and fulfill orders from stock; conduct weekly inventory bin checks




  • Alert the Parts Manager to low stock or urgent shop material needs




  • Source out-of-stock parts from external suppliers and place emergency orders when necessary




  • Ensure internal parts requests are billed correctly on work orders




  • Process payments from retail customers or manage credit authorizations




 


What We Look For in You




  • High school diploma or equivalent (auto parts experience preferred)




  • A strong desire to learn and excel in a dynamic, fast-paced environment




  • Excellent interpersonal, communication, and time-management skills




  • Ability to read and interpret technical, safety, and parts documentation




  • Comfortable doing calculations involving discounts, percentages, ratios, commissions, volume, etc.




  • Valid driver’s license and a clean driving record




 


Our Commitment to Equality


Walt Massey is an equal opportunity employer. We are committed to providing an inclusive workplace and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.




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