Automotive Parts Advisor

Hilbish Ford is seeking a skilled Back Counter Parts Advisor to join our highvolume Parts Department. As a dealership with 65 years of trusted service, we take pride in providing a supportive, teamdriven environment where employees can grow and succeed. If you’re motivated, customerfocused, and ready to bring your expertise to a dealership that values its people, we’d love to meet you! 

What We Offer

• Health insurance


• 401(k) plan


• Vacation time


• Promote from within


• Employee longevity


• Partners within our community

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  Oversee the parts sales process from start to finish.
  
  


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  Communicate with customers and staff in a friendly and professional manner.
  
  


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  Converse effectively/efficiently regarding customer parts status.
  
  


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  Read and understand the parts catalog when looking up and speaking to specific parts.
  
  


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  Answer phone calls, provide price quotes and other information to customers.
  
  


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  Review wholesale body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
  
  


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  Provide high level service to both internal and external customers.
  
  


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  Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
  
  


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  Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
  
  


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  Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
  
  


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  Make sure all internal requests for parts are billed on service repair order.
  
  

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  High School Diploma or equivalent 
  
  


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  Ford parts sales experience (preferred)
  
  


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  Critical thinking a must
  
  


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  Eager to improve in a dynamic work environment
  
  


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  Strong interpersonal and time management skills
  
  


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  Ability to read/interpret safety and maintenance documents
  
  


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  Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %, area, circumference, and volume
  
  


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  Valid driver's license and clean driving record