Automotive Parts Advisor

Luxury Auto Mall of Sioux Falls is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard – we strive to create outstanding and long-lasting relationships. This means listening, caring and understanding. After forty years of success, we're proud to call ourselves one of the nation's top performing dealer groups.

Responsibilities:

• Oversee the parts sales process from start to finish.


• Communicate with staff and customers in a friendly and professional manner.


• Converse effectively/efficiently regarding customer parts status.


• Read and understand the parts catalog when looking up and speaking to specific parts.


• Answer phone calls, provide price quotes and other information to customers.


• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.


• Provide high level service to both internal and external customers.


• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.


• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.


• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.


• Make sure all internal requests for parts are billed on service repair order.


• Receive payment from retail customers or obtain credit authorization.

Qualifications:

• High School Diploma or equivalent and prior auto parts sales experience (preferred)


• Eager to improve in a dynamic work environment


• Strong interpersonal and time management skills


• Ability to read/interpret safety and maintenance documents


• Ability to calculate figures/amounts including discounts, interest, proportions, etc


• Valid driver's license and clean driving record

BENEFITS AVAILABLE TO FULL TIME EMPLOYEES 
•  Health Insurance (Including Wellness Benefit) 
•  Dental and Vision Insurance 
•  Life Insurance

•  401(k) with company matching after one year of service 
•  Section 125 FLEX Account 
•  EAP - Employee Assistance Program through Avera 
•  Paid Vacation, Holiday, and Personal Time 
•  Discounts on vehicles, service & parts – including immediate family members