Our goal at Lou Sobh Honda is to exceed a client’s total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us!
We are seeking a Parts Counter Person to join our team. Honda Experience and/ or Automotive Experience and/ or DealerTrack experience a plus!
What We Offer
Medical, Dental, and Vision Insurance
Life Insurance
Paid Time Off
Paid Company Holidays
Paid Training
Work-Life Balance
Ongoing Professional Development
Employee Discounts
Family-Friendly and Inclusive Team Culture
Career Growth and Internal Promotions
Custom and Competitive Wage Plan
Responsibilities
- Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
- Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed
- Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
- Pull and fill orders from stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Notify all necessary parties when special ordered parts have been received
- Pull orders and ensure sure all parts are tagged with customer names and job number
- Follow department policy and instructions on the special ordering of parts,
- Follow up on back-ordered parts
- Makes sure all internal requests for parts are billed on service repair order
- Receive payment from retail customers or obtain credit authorization
- Keeping things in neat and orderly fashion
Follow all company safety policies and procedures.
Understand and follow federal, state and local regulations applicable to industry.
Participates in required training
- Records all hours worked accurately in company timekeeping system
Qualifications
High School diploma
Must have a valid driver’s license
Automotive experience preferred
Excellent oral and written communication skills
Excellent customer service skills
- Friendly and reliable
- Positive and team player attitude
Maintain an organized, orderly and clean work environment
- Ability to multi-task in a fast paced environment
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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