Automotive Parts Counterperson

At Rock Hill Ford, we are looking for a Parts Counterperson to join our team.  The Parts Counterperson is responsible for assisting customers and service technicians in purchasing automotive parts and accessories. This position ensures parts are available, ordered, and delivered in a timely and accurate manner to support the dealership's service, sales, and retail operations. Rock Hill Ford is conveniently located off I-77 in Rock Hill, South Carolina. 

What we offer: 

• Free Health Insurance option Available


• Dental, and Vision Insurance Available


• Short and Long Term Disability Insurance


• 401k with company matching contribution available


• Earned Paid Vacations and Holiday Pay


• Immediate PTO Days upon hire start date


• Employee appreciation celebrations


• Career advancement opportunities, promote from within


• Employee Discounts on products and services


• Family owned and operated


• Long term job security


• Competitive pay and bonus structure


• Paid Training

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  Oversee the parts sales process from start to finish
  
  


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  Communicate with staff and customers in a friendly and professional manner
  
  


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  Converse effectively/efficiently regarding customer parts status
  
  


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  Read and understand the parts catalog when looking up and speaking to specific parts
  
  


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  Answer phone calls, provide price quotes and other information to customers
  
  


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  Provide high level service to both internal and external customers
  
  


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  Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
  
  


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  Notify parts manager of out-of-stock parts or shop materials that need immediate attention
  
  


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  Locate out-of-stock parts from outside source and submit an emergency order, if necessary
  
  


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  Make sure all internal requests for parts are billed on service repair order
  
  


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  Receive payment from retail customers or obtains credit authorization
  
  

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  High School Diploma or equivalent and prior auto parts sales experience (preferred)
  
  


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  Eager to improve in a dynamic work environment
  
  


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  Strong interpersonal and time management skills
  
  


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  Ability to read/interpret safety and maintenance documents
  
  


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  Valid driver's license and clean driving record
  
  

The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 16 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Nissan, Kia, Honda, Volvo, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 5 states (Georgia, South Carolina, North Carolina, Texas, and Florida)