Automotive Sales Consultant

Sales Consultant

- Premium European Brands

Location: Dublin, Ohio

Midwestern Auto Group (MAG)

We are looking for highly motivated individuals to deliver exceptional customer service, work hard, and be rewarded for their efforts.

Established in 1957, today MAG is the world's largest group of European brands. Housing a total of 14 brands on our 65 acre campus in Dublin, Ohio. Our product line-up includes Audi, Bentley, BMW, Ferrari, Jaguar, Lamborghini, Land Rover, Lotus, Maserati, Mini, Porsche, Rolls-Royce, VW, and Volvo.

At MAG, we aspire to build lifelong relationships with our customers and employees, earning their trust and respect by providing the highest quality products, services and solutions in a profitable growth-oriented manner.

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic.

If your goals and values align with MAG's, we want you to join our team.

About this Position:

The Sales Consultant is responsible for generating vehicle sales with our valued customers. Ensuring exceptional customer satisfaction and presenting, promoting, and selling new and used vehicles.

Responsibilities include:
Establishes and builds strong rapport with customers in order to provide an enjoyable car buying experience
Assists customers in selecting a vehicle that matches their needs
Performs high-quality, professional vehicles demonstrations and delivery
Presents customers with additional product offerings to enhance their vehicle and ownership experience
Ensures all customers understand the vehicle's operating features, and warranty
Ensures timely follow-up and communication with existing and prospective clients
Continuously develops product and sales acumen to become a product/services vehicle expert
Achieves strategic sales goals
Ensures achievement of CSI/NPS targets
Collaborates with sales team and maintains positive working relationships
Stays current on required manufacturing training
Work Experience:

Experienced in automotive sales or retail sales preferred
Significant customer service experience
Demonstrated effectiveness working with Dealer Management Systems and technologies (preference for Eleads & AutoAlert)
Strong analytical, problem solving, and decision making skills
Knowledge of insurance procedures
Ability to handle confidential and sensitive information
Competencies:

Active listening
Self-starter
Customer service orientation
Interpersonal savviness
Conflict management and resolution
Influence
Results driven
Total Rewards:

Competitive Commission
Medical, Dental and Vision
Life, Short-Term, and Long-Term disability
Paid time off including, vacation, holidays, and sick time
401K with company match up to 4%
Discounted manufacturers lease program
Service and parts discounts
Flexible work schedules, including no late evenings, day off during the week, and no work on Sundays
Career Growth:

Training and Development opportunities
Growth & Promotional Opportunities
Career Mobility across 14 European brands

MAG is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
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