Automotive Sales Manager

Job Summary:

C. Harper Auto Group is seeking a motivated, results-driven Sales Manager to join our renowned team at the newly completed, state-of-the-art facility for C. Harper CDJR of the Mon Valley. Finished in August 2024, this luxury facility reflects our commitment to excellence and our dedication to serving the Greater Pittsburgh and Tri-State communities with unmatched quality and service.

In this role, you’ll lead and inspire a team of skilled Automotive Sales Consultants, setting the standard for customer service and satisfaction across every stage of the car-buying journey. This is an exciting opportunity to work in an advanced, collaborative environment within a company known for its dedication to community and customer satisfaction for over 40 years.

Responsibilities:

Team Leadership and Development

• Train and mentor sales consultants, fostering skill growth and development.


• Design and implement training programs to boost team performance.


• Conduct performance reviews, offering constructive feedback and guidance.


• Cultivate a positive, inclusive work environment that promotes high morale and teamwork.

Sales Strategy and Execution

• Develop and execute strategies to meet and exceed sales targets.


• Monitor and analyze sales metrics to identify improvement opportunities.


• Set daily, weekly, and monthly goals, ensuring consistent progress tracking.


• Collaborate with the marketing team on promotional campaigns to drive sales.

Customer Relationship Management

• Maintain high customer satisfaction by addressing inquiries and concerns promptly.


• Assist customers in choosing vehicles, understanding their needs, and explaining features.


• Facilitate follow-ups to ensure customer satisfaction and encourage repeat business.

Operational Management

• Oversee the daily operations of the sales department, ensuring seamless functionality.


• Manage inventory in coordination with the purchasing team for optimal selection.


• Ensure showroom organization, cleanliness, and compliance with company standards.

Financial Management

• Develop and manage the sales department budget to ensure cost-effective operations.


• Monitor profitability and implement strategies to improve margins.


• Prepare and present sales reports for senior management.

Qualifications:

Experience and Education

• Minimum of 5-7 years of experience in automotive sales management with a proven track record.

Leadership and Management Skills

• Strong leadership abilities to motivate and inspire team members.


• Experience in training, mentoring, and holding team members accountable.

Sales and Customer Service Expertise

• Comprehensive knowledge of automotive sales processes.


• Commitment to excellent customer service and a superior purchasing experience.

Communication and Interpersonal Skills

• Excellent verbal and written communication skills.


• Strong interpersonal skills with the ability to build relationships across all levels.

Analytical and Problem-Solving Skills

• Skilled in interpreting sales data and identifying trends.


• Ability to develop solutions and implement effective strategies.

Technical Skills

• Proficiency with CRM and automotive sales software.


• Competency in Microsoft Office Suite.

Personal Attributes

• High energy, goal-oriented, and enthusiastic about the automotive industry.


• Commitment to integrity and professionalism in every interaction.

Licensing and Certification

• Clean driving record and valid driver’s license required.

Why Join C. Harper Auto Group?

Choosing the right workplace can be the foundation for a rewarding career. At C. Harper Auto Group, we believe in not only meeting industry standards but exceeding them. As a team, we are committed to creating an environment where every employee feels valued, supported, and motivated. Here’s why C. Harper Auto Group is the right choice for your career in automotive sales:

1. Innovative and Supportive Work Culture
At C. Harper Auto Group, we foster a culture that thrives on collaboration, innovation, and individual growth. We encourage team members to bring new ideas and creative solutions to the table, helping each other grow both professionally and personally. Our management team is hands-on and supportive, working alongside our employees to achieve shared goals and create a sense of camaraderie.

2. Competitive Salary
We offer a compensation package that stands above industry standards, reflecting our belief that hard work and commitment should be rewarded. As a Sales Manager at C. Harper CDJR of the Mon Valley, you’ll have a competitive base salary coupled with performance-based incentives that recognize your efforts and contributions.

3. Comprehensive Benefits
Our benefits package is designed with you and your family in mind. We provide robust medical, dental, and vision insurance plans with options for free coverage for employees, allowing you to focus on what matters most. We believe that peace of mind at work comes from knowing you’re covered.

4. 401(k) Retirement Plan
We are committed to supporting your financial future with a 401(k) plan that includes an annual company contribution. This benefit reflects our commitment to long-term investment in our employees, helping you save for retirement with added peace of mind.

5. Pro-Rated Paid Time Off
Enjoy paid time off that begins accruing on the 91st day of employment, so you have the flexibility to take time to recharge, connect with family, or simply relax. We value work-life balance and encourage team members to take the time they need for a healthy work-life blend.

6. Short-Term Disability and Life Insurance
We take care of our team, providing short-term disability and life insurance coverage at no cost to employees. For those looking for additional coverage, we offer buy-up options, allowing you to tailor your benefits package to your unique needs.

7. Growth Opportunities
As a family-owned business that has been a trusted name in the Greater Pittsburgh and Tri-State area for over 40 years, we offer stability and long-term career potential. C. Harper Auto Group is dedicated to nurturing talent from within, providing employees with training, mentorship, and opportunities to advance. Whether you’re looking to grow your expertise or advance into new roles, C. Harper supports and invests in your career progression.

At C. Harper Auto Group, you’re more than just an employee; you’re part of a family that values and rewards hard work, dedication, and a commitment to excellence. Join us to be a part of a team where you’ll find purpose, potential, and the opportunity to make a real impact.

About Us:
C. Harper Auto Group isn’t just a dealership—it’s a legacy. With 11 brands across 7 locations, we’ve set a high standard in Pittsburgh’s automotive industry. Driven by core values like honesty, loyalty, and a focus on family, we strive to deliver an unparalleled experience that redefines car buying.

Equal Opportunity Employer:
C. Harper Auto Group is an equal opportunity employer, committed to providing a workplace free of discrimination or harassment based on race, color, religion, age, gender, sexual orientation, gender identity, disability, or any legally protected status.

Join us and make a lasting impact in a trusted, family-owned business that’s been shaping the automotive industry for over 40 years!