Automotive Sales Professional

Job Description

Job Description Salary: $48,000 - $100,000
Purpose of the Position:

The Automotive Sales Professional helps guide customers on their path to purchase or lease to acquire a new or pre-owned vehicle, while maintaining Dealership standards for volume, gross profit, and customer satisfaction.

The primary function of the Product Specialist is to provide customers the information they need in order to make an informed decision when it comes to selecting their next vehicle.

Key Roles & Responsibilities:
Help

People

Buy Vehicles
CEO (Chief Executing Officer) of the Exceptional Customer Buying Experience
Responsible for Product Knowledge
Path to Purchase - Known by All, Followed by All
Creating Connections - Customer Engagement / Follow up
Lot Management / Inventory Knowledge

Essential Job Functions:

Provide outstanding customer service and add value for our guests
Build value in our people and our processes for the customer
Learn and execute our Path to Purchase with all customers to provide them with an exceptional customer experience
Develop product knowledge with all of the vehicle lines and models that we offer to be able to assist customers with their vehicle selection
Be familiar with current, inbound, and potential incoming inventory as to be able to provide customers effective options on their path to purchase
Follow established Dealership follow up practices with existing, current and prospective customers to ensure we are adding value for our clients
Attends and participates in development and training activities with other Sales Team members
Research and participate in training and development opportunities from manufacturers and other sources to continue to develop skills and knowledge to enable us to add value for our guests
Utilize the tools and technology provided by the Dealership to track customers and activities to set us up for the best chance for success
Set daily, weekly, monthly and yearly goals based on desired sales activity and create an activity plan to achieve those goals
Be proactive in seeking new opportunities through prospecting and referrals
Meet/exceed minimum established Dealership guidelines for daily activity
Assist with customer concerns and connect with appropriate department / individual best suited to address / resolve the issue
Handle inbound phone call and internet lead opportunities
Other tasks as assigned

Daily Tasks:

Assist Sales Managers and other Sales Team members as needed to help provide outstanding customer service
Follow established Dealership follow up practices
Assist Sales Team members to ensure the vehicle display area looks neat, orderly and professional
Keeps personal work space neat and orderly to provide a professional customer experience
Maintains professional appearance

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications:

High school diploma or the equivalent
Desire to learn and grow
Ability to read and comprehend instructions and information
Clean driving record with valid driver’s license
Willing to submit to a pre-employment background check & drug screen
Basic computer skills
Valid driver’s license and acceptable driving record

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