Automotive Sales Support Specialist

Automotive Sales Support Specialist 

Job Type: 

Full-Time | On-Site 
Automotive Dealership – Sales Support / Business Development Center (BDC) 

Pay: 

Hourly + Performance Bonuses 

Get paid for scheduling appointments – not selling cars 

Job Description: 

We are hiring a motivated Automotive Sales Support Specialist to join our fast-paced dealership call center. This role is focused on responding to inbound and outbound leads, handling phone/text/email communication, and scheduling appointments for our sales team. 

If you enjoy talking to people, working in a structured environment, and getting rewarded for performance without the pressure of closing deals, this role is for you. 

What We’re Looking For 

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  Strong phone presence and clear communication skills 

  
  

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  Comfortable making and receiving a high volume of calls 

  
  

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  Positive attitude, reliable work ethic, and coachability 

  
  

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  Sales, call center, hospitality, or customer service experience preferred 

  
  

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  Basic computer skills, CRM experience is a plus but not required 

  
  

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  Automotive experience is a plus but not required 

  
  

What You’ll Do: 

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  Respond quickly to inbound leads (internet, phone, & chat) 

  
  

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  Make outbound follow-up calls to customers who have shown interest 

  
  

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  Schedule and confirm sales appointments for the sales team 

  
  

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  Provide a friendly, professional first impression of the dealership 

  
  

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  Work closely with sales managers and consultants to ensure smooth handoffs 

  
  

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  Follow proven scripts and processes (with room for personality) 

  
  

-You are not responsible for closing sales or negotiating prices. 
-Your success is measured by appointments scheduled and shown. 

Why This Role Is Different (and Better): 

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  No cold calling from scratch — leads are provided 

  
  

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  No pressure to close deals 

  
  

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  Clear expectations and measurable goals 

  
  

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  Paid for performance you control 

  
  

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  Training provided — we teach you how to succeed 

  
  

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  Stable schedule in a professional environment 

  
  

This is an excellent role for: 

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  Call center reps 

  
  

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  Customer service professionals 

  
  

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  Internet sales reps 

  
  

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  Hospitality or retail associates 

  
  

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  Anyone looking to enter the automotive industry without traditional sales pressure 

  
  

Compensation & Benefits 

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  Competitive hourly pay plus performance-based appointment bonuses 

  
  

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  Paid training & Growth opportunities within sales, management, or marketing 

  
  

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  Supportive leadership and structured processes in a fast-paced, team-oriented environment 

  
  

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  Paid Vacation and Holidays 

  
  

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  Great Benefits  

  
  

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  Pre-Tax Matching 401K 

  
  

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  Medical, Dental & Vision Insurance 

  
  

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  Discounts on Products and Services 

  
  

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  College assistance program available through Strayer University 

  
  

Schedule 

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  Full-time schedule 

  
  

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  Nontraditional hours and flexible schedules available 

  
  

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  Weekend and non-major Holiday availability may be required