Automotive Service Administrator - Ciocca Subaru of Philadelphia

We have an immediate opening for an energetic, enthusiastic and highly motivated individual to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Subaru of Philadelphia you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

Qualifications:

• Self-starter with ability to work well as part of a team or independently
• Valid driver's license and clean driving record
• Strong organization, attention to detail, proficiency with office software (Excel), and excellent communication skills.
• Previous experience in customer service or administrative roles, preferably within the automotive industry.

Responsibilities:

• Service Coordination: Greeting customers, scheduling service appointments, and managing the flow of vehicle repairs.
• Administrative Support: Opening, tracking, and closing work orders (repair orders), including processing invoices and managing payment records.
• Documentation & Compliance: Maintaining accurate customer and vehicle records, inputting data into computer databases, and ensuring compliance with manufacturer warranty requirements.
• Communication: Acting as a liaison between technicians, customers, and the service manager to ensure efficient workflow and resolution of customer queries.
• Inventory Assistance: Supporting the service manager in monitoring inventory levels for the service department. .

What we offer:

• Hourly pay
• Full-Time
• PTO and Holidays
• 401(K) retirement plan with company matching
• Competitive compensation; industry leading pay plans
• The top insurance program in the industry including medical, dental, prescription and vision
• Advancement within the Ciocca Automotive Family
• Employee discounts: 

At Ciocca Subaru of Philadelphia, our team members enjoy a supportive and collaborative work environment. Don’t miss out on this exciting opportunity to grow your career! Apply now!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.