Automotive Service Advisor

Key Responsibilities:

- Greet customers and identify their needs, build strong relationships and establish trust with our customers

- Schedule service appointments, communicate with technicians and provide accurate estimates to customers

- Prioritize and manage work flow within the service department

- Utilize dealership management systems to accurately document and bill customer services

- Notify customers when their vehicle is ready for pick up and review the service performed

- Address any customer concerns and provide solutions to ensure their satisfaction

- Maintain a thorough knowledge of our products and services to effectively communicate with customers

- Collaborate with sales team to upsell additional services and accessories

- Maintain a clean and organized service department to ensure a safe and efficient work environment

Qualifications:

- Minimum of 2 years' experience as an Automotive Service Advisor

- High school diploma or equivalent, post-secondary education is an asset

- Knowledge of automotive systems, mechanics and repair procedures

- Excellent communication and interpersonal skills

- Strong customer service orientation

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

- Computer proficiency and experience with dealership management systems

- Valid driver's license and clean driving record

We offer a competitive salary and benefits package, ongoing training and development opportunities, and a supportive work environment. Join our team and be part of the Max Motors Dealerships family!

If you have a passion for automotive and a desire to provide exceptional customer service, apply now for the Automotive Service Advisor position at Max Motors Dealerships. We look forward to hearing from you!