Automotive Service Advisor

Automotive Service Advisor

About the Role

We’re hiring Service
Advisors with a minimum of 2–3+ years of service advisor experience in small,
independent automotive repair shops. In this role, you’ll manage the front of
house, oversee shop flow, lead a team of technicians, and build accurate
estimates that help customers understand and approve the work their vehicle
needs.

Dealership
experience does not translate well here .The workflow, pace, and customer
relationships are very different. This is not an entry-level position. While we
do offer training and support, we are not looking to start from scratch at this
time.

Position Type

Full-Time |
In-Person | Six Days Per Week

You will work
closely with another advisor to coordinate rotating days off for scheduling
flexibility. Saturdays are required.

Day-to-Day
Responsibilities

• Greet customers
  and intake vehicle concerns
  
• Build and present
  repair estimates
  
• Communicate
  clearly with technicians and customers
  
• Maintain steady,
  efficient workflow in the shop
  
• Coordinate parts
  ordering and job approvals
  
• Keep customers
  informed throughout the repair process
  
• Maintain a clean,
  professional front office environment
  

Requirements

What We’re Looking
For

• Minimum 2–3 years
  of service advisor experience in an independent auto repair shop
  
• Strong sales
  ability with confidence in quoting and closing jobs
  
• Understanding of
  general automotive repairs and accurate parts pricing
  
• Experience
  managing technician workflow and maintaining shop productivity
  
• Excellent
  communication with both customers and team members
  
• Ability to create
  clear, accurate estimates and maintain an organized front office
  
• Familiarity with
  modern shop management software
  
• Organized,
  dependable, and confident in a leadership role
  
• Valid driver’s
  license and clean driving record
  

​

Benefits

What We Offer

• Competitive pay
  based on prior experience and performance
  
• Company
  contribution toward health insurance
  
• Paid vacation
  
• Growth
  opportunities within a fast-expanding company
  
• Supportive
  leadership that invests in people and equipment
  

Location

• In-person, Metro
  Detroit area.
  

Leadership
Opportunities

We operate six
days per week, but we don’t micromanage. If you can run the shop efficiently
and keep the team productive, we’ll give you the autonomy to structure your day
in a way that works best for you and your team. We value accountability,
collaboration, and initiative. This perk is available after proving you can
reach your shop’s goals established during onboarding and the hiring process!

Career Growth

This is a
long-term career path. After demonstrating success as a Service Advisor, you
will have opportunities to be promoted to Shop Manager, which includes:

• Overseeing your
  own location
  
• Leading and
  developing your own service advisor
  
• Earning commission
  on shop performance and profitability
  
• Retaining
  flexibility in your schedule
  

Apply Today

Stop by one of our
shops or call/text Sal at 586-339-7309 to start the conversation.
You can also submit your resume through this post.

We’re here to take
care of our community, support each other, and do things the right way. That’s
the Car Aid difference.