Automotive Service Advisor

• 
  
  Oversee service orders and ensure that customers receive prompt and courteous service.
  
  


• 
  
  Provide customer support, whether by phone or in person, to assure the customer does not get mishandled.
  
  


• 
  
  Answer technical questions about vehicle problems, warranties, services, and repairs.
  
  


• 
  
  Maintain Customer Success Index at or above company standards.
  
  


• 
  
  Reinforce company policies and adheres to company standards.
  
  


• 
  
  Maintain good working relationship with other employees.
  
  

Qualifications

• 
  
  Organized and friendly personality
  
  


• 
  
  Time management skills
  
  


• 
  
  Maintain communication with your customers
  
  


• 
  
  Professional, well-groomed personal appearance
  
  


• 
  
  Strong record of positive customer satisfaction results
  
  


• 
  
  Team oriented and self-motivated
  
  


• 
  
  Able to work with little supervision
  
  


• 
  
  Must have a valid driver's license and clean driving record 
  
  


• 
  
  Ability to pass a drug test