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Automotive Service Advisor

Job Description - Automotive Service Advisor



Mark Kia in Scottsdale is currently seeking a service advisor to join our high volume dealership. 


 


Responsibilities - Service Advisor:



  • Schedule appointments for service/maintenance/recall work

  • Greet customers, inspect their vehicle and answer questions.

  • Advise customers on necessary/suggested repair options and costs.

  • Offer additional services and products, including special promotions

  • Follow the status of a customer's vehicle from service bay entry through completion of work

  • Keep customers informed of any changes that occur


  • Upon completion of work, review work order with customer
     


Qualifications - Service Advisor:



  • Automotive Service Advisor and Dealership experience is preferred

  • General automotive operational knowledge 

  • Excellent customer service and communication skills

  • Good computer skills and work ethic

  • A positive attitude and professional appearance

  • Pleasant, energetic, conscientious, dependable, and able to multi-task in a fast-paced environment.

  • Valid driver's license

  • Must pass pre-employment background check, MVR, and drug screen

  • Must be able to work Saturday's


 




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