$50,000 - 85,000 yearly
Number of Applicants
:000+
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DePaula Mazda is seeking a customer service professional to join our team as a Service Advisor. Service Advisors act as the point of communication between technicians and our customers, and are often the first point of contact for the customer upon arrival.
Responsibilities:
Greet customers and answer incoming calls for service
Assign vehicles to technicians
Complete estimates and obtain authorization for work to be completed
Order parts
Complete final invoice and present the invoice to the customer, ensuring customer satisfaction
Monitor pending work and communicate with various departments and customers as needed
What We Offer:
Weekly pay and monthly commission
Promotion opportunities from within
Health, Vision, and Dental Insurance
Life Insurance
401(k) with employer contribution
Sick & Vacation PTO
Professional Training
Employee Discounts
Qualifications:
Previous automotive experience is required
Valid driver's license in good standing
Computer-literacy and willingness to learn new programs
Exceptional customer service skills
Strong interpersonal and communication skills, in-person and over the phone
Experience using Microsoft Office
Reynolds & Reynolds or Ignite experience is preferred
Expected Annual Earnings:
$50,000 - $85,000
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