Automotive Service Advisor

Automotive Service Advisor

Bradenton, FL

Quick Snapshot

• 
  

  Job Type: Full-time

  
  


• 
  

  Pay: $60,000-$100,000

  
  


• 
  

  Schedule: Monday – Friday (No Weekends)

  
  


• 
  

  Benefits: Medical, Dental, and Vision Insurance

  
  

About Al Piemonte Lincoln

Al Piemonte Lincoln is proud to bring a legacy of automotive excellence to the Bradenton community. As a premier Lincoln retailer, we are dedicated to delivering the "Lincoln Way"—a personalized, effortless, and luxury experience for every guest. Our service department is the cornerstone of this mission, and we are looking for a professional Service Advisor who shares our passion for world-class hospitality and technical integrity.

Job Description

Al Piemonte Lincoln is seeking an experienced Automotive Service Advisor to join our elite service team. In this role, you act as the primary liaison between our luxury clientele and our service technicians. You aren't just managing repair orders; you are managing relationships.

The ideal candidate understands the high expectations of a luxury brand owner and can provide transparent, expert guidance on vehicle maintenance and repairs. If you are a high-energy professional with a "guest-first" mentality, we offer a sophisticated work environment where your expertise will be truly valued.

Job Type

• 
  

  Full-time

  
  

Schedule

• 
  

  Monday through Friday

  
  


• 
  

  No Weekends!

  
  

Pay

• 
  

  $60,000 - $100,00 per year

  
  

Work Requirements

• 
  

  Ability to commute to Bradenton, FL required

  
  


• 
  

  In-person position

  
  


• 
  

  Valid driver’s license with a clean driving record

  
  


• 
  

  Ability to pass a background check and drug screening

  
  


• 
  

  Previous experience as a Service Advisor (Luxury or Ford/Lincoln experience is a major plus)

  
  

Responsibilities

• 
  

  Greet Lincoln guests with a professional and welcoming demeanor

  
  


• 
  

  Conduct thorough vehicle walk-arounds and document customer concerns with precision

  
  


• 
  

  Consult with guests on maintenance and repair needs based on Lincoln factory standards

  
  


• 
  

  Provide accurate cost estimates and clear timelines for service completion

  
  


• 
  

  Proactively communicate vehicle status updates to guests throughout the day

  
  


• 
  

  Coordinate with Technicians and the Parts Department to ensure seamless workflow

  
  


• 
  

  Master the "Lincoln Way" of delivery, explaining all work performed and ensuring total guest satisfaction

  
  


• 
  

  Maintain high CSI (Customer Satisfaction Index) scores

  
  

Qualifications

• 
  

  Exceptional communication and interpersonal skills

  
  


• 
  

  Professional, polished appearance consistent with a luxury brand

  
  


• 
  

  Strong technical aptitude and understanding of automotive systems

  
  


• 
  

  Proficiency with Dealership Management Systems (DMS) and service scheduling tools

  
  


• 
  

  Ability to multitask and thrive in a high-standards, fast-paced environment

  
  


• 
  

  A commitment to honesty, transparency, and detail

  
  

Why Join Al Piemonte Lincoln

• 
  

  Luxury Branding: Represent one of the most iconic American luxury brands.

  
  


• 
  

  Modern Facility: Work in a clean, professional, and well-equipped service center.

  
  


• 
  

  Professional Growth: Access to Lincoln factory training and certification programs.

  
  


• 
  

  Supportive Culture: Join a team that values your contribution to the guest experience.

  
  

Benefits

• 
  

  Medical Insurance

  
  


• 
  

  Dental Insurance

  
  


• 
  

  Vision Insurance

  
  


• 
  

  Paid Time Off (PTO)

  
  


• 
  

  Paid Holidays

  
  


• 
  

  Employee vehicle purchase and service discounts

  
  

Equal Opportunity Employer Statement

Al Piemonte Lincoln is committed to providing equal employment opportunities to all employees and applicants for employment. We do not tolerate discrimination or harassment of any kind based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local law.