Automotive Service Advisor

We are a family owned automotive repair and service center, as well as a small independent dealership seeking to hire a service advisor.

Job Summary

Advise and consult customers on vehicle service needs. Create repair orders for customers and communicate with the service department.

Great growth and career opportunities.

Responsibilities

Promptly meets and greets customers

Determines the nature of customer problems; May make road test or visually inspect the vehicle

Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold

Obtains customer approval for service before delivering order to service personnel

Reviews completed repairs or services performed with customers and collects payment

Maintains cleanliness of showroom and re-stocks display as needed

Performs daily cash/sales procedures at close of business day

Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations

Desired Qualifications

High School graduate or comparable vocational training

Knowledge of computerized sales and marketing software

Knowledge of auto/truck tire, lubrication and maintenance issues

Experience using point of sale systems and vehicle service manuals to research and determine the resolution of malfunctions

Preferred Experience:

2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance

Experience as a vehicle mechanic or lubrication technician

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.

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