Automotive Service Advisor - Courtesy Chevrolet

Position: Service Advisor

Employment: Full Time

Location: Phoenix, AZ

Start Date: ASAP

Courtesy Automotive Group is a family-owned and operated business since 1955. At Courtesy, we are more than just a dealership – we are a trusted automotive partner dedicated to providing an exceptional experience to our customers. With a proud legacy spanning several decades, we are committed to delivering excellence in every aspect of the automotive journey. We believe in transparency, customer satisfaction, and fostering a positive environment for both our team members and clients.

Responsibilities

• Greet customers with professionalism, hospitality, and respect


• Clearly explain service recommendations and repair solutions


• Manage repair orders and workflow efficiently


• Sell services honestly and effectively


• Communicate with customers in person and by phone in a clear, professional manner


• Build strong, long-term customer relationships


• Coordinate shuttle service for customers when needed


• Ensure all repairs meet quality and safety standards


• Support teammates and maintain a positive, team-oriented atmosphere


• Perform other duties as assigned

Qualifications

• Previous experience in an automotive dealership service department preferred


• High school diploma or equivalent


• Strong customer service and communication skills


• Basic computer proficiency (DMS/CDK a plus)


• Professional appearance and demeanor


• Ability to stay organized and calm in a fast-paced environment


• Positive, friendly, team-oriented attitude


• Valid driver’s license with a clean driving record


• Ability to pass pre-employment background check and drug screen

What We Offer:

• Competitive compensation.


• PTO 


• Employee discounts.


• Comprehensive benefits such as health, dental, and vision insurance.


• Company-sponsored life insurance.


• 401(k) retirement savings plan.


• Opportunities for career growth and advancement.


• Values-driven culture built on professionalism, integrity, and a fun family atmosphere.

Apply With Us:

If you are ready for a rewarding career and opportunities for career growth and advancement, then consider joining the Courtesy Automotive Group family. Be a part of a winning team and outstanding culture, apply with us today.

We hire the best and brightest from all races, nationalities, and sexes. We don’t make decisions based on any protected characteristic.