Automotive Service Advisor - Farmington & Livonia

Description

GreatWater 360 Auto Care is looking for a solid Automotive Service Advisor with a great attitude and is open to beginning their career with GreatWater in a "Bench" role that helps support multiple shops within the district, serving the local and surrounding Suburban Detroit communities. The person who fills this role should take pride in their work to deliver exceptional customer service to our existing and growing customers. Expect to create a pleasant and memorable experience at every point of contact for the customer, while working with a great group of highly motivated and dedicated teammates.

EARN:  $19.00 - $23.50 Hourly + overtime after 40 hours per week, + Monthly Incentive Plan

DISTRICT LOCATION: This role will split time between our Farmington and Livonia locations

HERE’S WHAT WE PROMISE OUR SERVICE ADVISORS

• Full Benefits Pkg: Medical – (3 Plan Options, including a 100% Employer Paid Option), Dental, Vision, Short & Long-Term Disability & $25K Basic Life & AD&D 100% Employer Paid - Available Day 1! + 401K Match @ 90 Days & 1 WK Paid Paternal Leave.
• 80 HRS of Front-Loaded PAID TIME OFF/YR w/Potential Match of your current PTO* + 6 Paid Holidays…AND OUR SHOP CLOSES ON WEEKENDS!
• TRAINING/CAREER ADVANCEMENT – We are big on personal growth and continuing education for our team and it’s one of our priorities. We sponsor both onsite and offsite training that will make you worth more in the industry and increase your skills.

If you are an experienced Automotive Service Advisor that strives to build a lasting relationship with each customer based on trust, and you are looking to grow with a team that will make you feel appreciated and respected, then apply now to learn more about our team! 

Requirements

• Willing to travel to multiple shops within the district. (Mileage is reimbursed.)
• High school diploma or GED is required
• Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)
• Willing to commit to building the customer experience and a shop reputation for honesty, transparency, and outstanding work.
• MUST HAVE at least 1 or more years’ Service Writer/Advisor experience or other experience that closely matches the Service Advisor responsibilities.
• Develops a great working relationship with the Technicians that is founded on respect.
• Strong customer service skills.
• MUST HAVE 1 or more years’ experience in a sales role or demonstrates an ability to sell and lead.