Benefits/Perks
- Paid Holidays
- Paid Time Off
- Medical, Vision, Dental Insurance
- Retirement Plan with 3% Match
- Paid Training
- Weekends Off, we are closed on the weekends.
Job Summary
We are looking for a high-performing Automotive Service Advisors to join our successful Independent Repair Shop. If you have a proven track record of sales experience and fantastic communication skills, we want to hear from you. As an Automotive Service Advisor, you will grow our customer base by identifying potential customers, keeping in touch with existing customers, and making sure that everyone has a positive purchasing experience. You will greet guests and build rapport, answer questions about vehicles, and facilitate test drives.
Ongoing education, spiffs are available to our sales representatives. This is a great opportunity for someone with strong interpersonal skills and sales experience. Job is commission team pay.
Responsibilities
- Greet customers as they arrive at the Independent shop
- Create a professional environment that builds rapport and puts customers at ease
- Answer customer questions about about their vehicle and the services needed
- Estimate repairs for customers using our Techmetric managing and estimating system.
- We use Autovitals for our digital inspections
- Conduct test drives to ensure we have done quality repairs and services
- Ensure a high level of customer satisfaction by exceeding customers expectations
- Commission Team Pay
Qualifications
- High school diploma or GED equivalent is required; a bachelor’s degree is preferred
- Valid state-issued driver’s license and clean driving record are required
- Prior service advisor experience at an independent shop is preferred
- Excellent communication and negotiation skills
- Ability to manage time and serve customers with little supervision
About Rob's Automotive Repair in Clackamas, Oregon
Performance Diesel & 4 Wheel Drive
How did the story of Rob’s Automotive Repair of Clackamas begin? Officially, the first page of our auto repair shop’s story began in 2004, but Robert Hartshorn, the owner of Rob’s Automotive Repair, seemed to always know auto repair and diesel service were the driving force, no pun intended, in his life.
At seven years old, you could find Robert working on lawnmowers and go-karts. You could also find him learning how to drive a manual transmission. We aren’t sure what we are more surprised by: his very young age or that his feet were able to reach the pedals! When Rob was 14, he graduated to LandCruisers, and at 15, he got his first job as a technician. Now, that sounds very much like a prodigy.
When Robert was 21, he decided to try his hand at welding and fabricating. Soon enough, he was building motors and mining trucks. Eventually, his skills and expertise led him to a shipyard, where you could find him working on supertankers. His mechanical aptitude, along with his desire to continue to grow as a technician, led him to a ranch, working on tractors, work trucks, and any other machinery you would think belongs at a ranch.
After building drill rigs and working on semi-trucks and trailers, Robert realized he wanted to change the way customers were treated. With ample experience and deep concern for his customers, the story of Rob’s Automotive Repair began in 2004, and the story continues to unfold. He and the rest of his team continue to grow, as technicians and an auto repair shop.
Commitment to Customer Satisfaction
At Rob's Automotive Repair, our number-one goal is complete customer satisfaction. Every day, with every customer, we focus on providing high-quality auto repairs coupled with top-notch service. With countless five-star reviews, we are proud of our reputation as one of the Clackamas area’s most trustworthy auto repair shops.
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