Automotive Service Advisor - Keusch Auto - Portland, MI

Automotive Service Advisor – Keusch Auto - Portland, MI

   Location:  1600 American Way, Portland, MI 48875
Hours: Monday–Friday |  7AM-5:30PM EST
Earn: $55,000–$85,000 per year

At GreatWater 360 Auto Care, we believe in better—better service, better teamwork, and better careers. Keusch Auto is growing and looking for an experienced Automotive Service Advisor who loves helping customers, supporting technicians, and keeping the shop running smoothly in a positive, team-first environment.

What You’ll Do

• Deliver an exceptional customer experience
• Write repair orders & present recommended services clearly
• Manage scheduling, workflow, and daily shop operations
• Source parts, maintain inventory & ensure accurate invoicing
• Support sales execution & store performance goals
• Communicate consistently with customers & technicians
  

What You Bring

• 1–3 years of automotive service writing experience
• Strong communication & customer service skills
• Ability to manage workflow, multitask & stay organized
• Knowledge of automotive repair fundamentals
• Proficiency with Microsoft tools & shop management software
• A proactive, problem-solving mindset
  

Benefits You’ll Love (Most Start Day One!)

• Medical Insurance: BCN / BCBS plan options
• Dental & Vision – Guardian
• 401(k) with company match
  – 100% on first 3%
  – 50% on next 2%
• PTO front-loaded annually
• HSA employer match up to $15 per bi-weekly paycheck
• Company-paid Life & AD&D ($25,000)
• Employee Assistance Program (24/7 confidential support)
• Voluntary Benefits: STD, LTD, Life, Accident, Critical Illness
• Learn to Earn Program – structured path for advancement
• Training, Tuition & ASE Reimbursement
• Paid Parental Leave
• Teammate Discounts: 50% off labor + cost of part + 5%
  

Why Join GreatWater 360 Auto Care?

We’re a people-first company that invests in training, education, and long-term career growth. If you’re looking for a Monday–Friday schedule, supportive leadership, and a place where your customer service talent truly matters—this role is for you.

Apply Today

Join a growing shop with strong values, great culture, and real advancement opportunities.
Become part of something better at Keusch Auto.