Automotive Service Advisor / Service Writer - Irving Park Area

Join the Team at Thom’s Four Wheel Drive – Where Service Meets Excellence!

Position: Automotive Service Advisor / Service Writer
Location: 4118 N Pulaski Rd, Chicago, IL 60641
Pay: $18 – $22.50/hr + Overtime + Monthly Incentive Plan
Hours: Monday–Friday, 7:00 AM – 5:30 PM CST (Weekends Off!)

Ready to Shift Your Career into High Gear?

At Thom’s Four Wheel Drive, we’re more than just a full-service auto repair shop—we’re a trusted name in the Chicago community. We’re looking for a driven and customer-focused Automotive Service Advisor who’s ready to deliver exceptional service and build lasting relationships with our loyal and growing customer base.

If you’re passionate about cars, love helping people, and thrive in a fast-paced, team-oriented environment, this is your opportunity to shine!

What You’ll Be Doing:

• Be the first point of contact for customers—welcoming them with a smile and guiding them through their service journey.
• Communicate clearly and honestly about vehicle needs, timelines, and costs.
• Collaborate with our expert technicians to ensure accurate diagnostics and timely repairs.
• Keep the front office running smoothly with scheduling, invoicing, and follow-ups.

What You’ll Get:

• Competitive Pay: $18–$22.50/hr + Overtime + Monthly Incentives
• Full Benefits Package (Available Day 1!):
  • Medical, Dental & Vision
  • Short & Long-Term Disability
  • $25K Life & AD&D (100% employer-paid)
  • 401K with Match (after 90 days)
  • 1 Week Paid Paternal Leave
• Paid Time Off:
  • 80 Hours Front-Loaded PTO + 6 Paid Holidays
  • PTO Match Potential Based on Your Current Plan
• Work-Life Balance: No weekends—ever!
• Career Growth: We invest in your future with ongoing training and advancement opportunities.

? What We’re Looking For:

• 1+ years of experience as a Service Advisor or in a similar customer-facing automotive role.
• Strong communication and sales skills—you know how to connect with people and build trust.
• A valid driver’s license and clean driving record.
• A team player who respects technicians and values collaboration.
• A commitment to honesty, transparency, and delivering an exceptional customer experience.

Join a Shop That Feels Like Home

At Thom’s Four Wheel Drive, we believe in doing things right—with integrity, professionalism, and a personal touch. If you’re ready to be part of a team that values your skills and supports your growth, apply today and let’s drive success together!