Automotive Service Advisor - SW Rockford Auto Repair Shop

Now Hiring: Automotive Service Advisor / Service Writer

SW Rockford Suburbs | Full-Time | Weekends Off!
$18.00 – $25.00/hr + Bonus

Are you a customer-focused professional with a passion for the automotive industry? A well-established, full-service auto repair shop in the SW Rockford Suburbs is looking for a motivated and experienced Automotive Service Advisor to join our growing team.

We’re looking for someone who takes pride in delivering exceptional customer service, thrives in a fast-paced environment, and is ready to grow with a team that values integrity, teamwork, and excellence.

What You’ll Do

• Greet and assist customers with professionalism and care
• Communicate clearly with technicians and customers about vehicle needs and repair timelines
• Build trust and long-term relationships with customers
• Help maintain a smooth and efficient workflow in the shop

What We’re Looking For

• 1+ years of experience as a Service Advisor, Service Writer, or in a similar customer-facing automotive role
• Sales experience or a strong ability to lead and sell services
• Excellent communication and organizational skills
• A valid driver’s license and clean driving record
• A team player with a positive attitude and strong work ethic

What We Offer

• $18–$25/hr + Bonus Opportunities
• Full Benefits Package – Available Day 1!
  • Medical, Dental, Vision
  • Short & Long-Term Disability
  • $25K Employer-Paid Life & AD&D
  • 401K with Match (after 90 days)
  • 1 Week Paid Paternal Leave
• 80 Hours of Front-Loaded PTO + 6 Paid Holidays
• NO WEEKENDS – We’re Closed Saturdays & Sundays!
• Career Growth & Training
  • Sponsored onsite and offsite training
  • Advancement opportunities within a growing network

If you're ready to join a team that values your contributions, supports your growth, and treats you like family—apply today and take the next step in your automotive career!