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Automotive Service Advisor / Writer Manager

salary Salary :

$65,000 - 115,000 yearly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Automotive Service Advisor / Writer Manager

Buckeye Complete Auto Care |  Westerville, OH




Position Overview


Buckeye Complete Auto Care is hiring an Automotive Service Advisor / Writer Manager for a high-performing advisor who is ready to step into leadership.


This role is ideal for a proven Service Advisor who already excels at customer communication, sales, and follow-through and wants to take the next step into managing people, process, and performance inside a busy automotive repair shop.


This is a hands-on leadership role. You will work with customers daily while helping lead the front-of-house team.


Key Responsibilities



  • Advise customers on vehicle service and repairs with clarity and integrity

  • Lead front counter operations in a fast-paced automotive repair shop

  • Coach and support service advisors on communication, sales, and process

  • Own customer experience from initial call through vehicle pickup

  • Partner with the Operations Manager to execute shop systems and standards

  • Ensure consistent customer service and sales execution


What You Own



  • Store-level customer experience

  • Front-of-house sales execution

  • Advisor standards, training, and accountability

  • Process consistency and follow-through

  • Protecting Buckeye’s reputation and culture


You are not responsible for technician inspection timing or building pricing matrices. This role is focused on leadership, communication, and execution.


Compensation & Growth



  • Total Compensation Range: $75,000–$105,000+ annually

  • Structure: 60% salary / 40% performance-based

  • Performance tied to gross profit and overall store health

  • Designed for long-term growth, not short-term pressure


Qualifications



  • Automotive Service Advisor experience required

  • Strong customer service and sales skills

  • Comfortable coaching peers and leading by example

  • High accountability and ownership mindset

  • Ability to stay calm and clear under pressure


About Buckeye Complete Auto Care


Buckeye Complete Auto Care is a family-owned, multi-location automotive repair company built on integrity, systems, and people development.


We believe Cars = Freedom, and our job is to protect that freedom for every customer while creating a workplace where leaders can grow.

Original job Automotive Service Advisor / Writer Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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