Automotive Service BDC Call Agent

At Seminole Toyota, we strive to make every customer a customer for life. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. This position is onsite and requires use of a computer and phone. 

What We Offer:

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  Medical

  
  


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  Dental

  
  


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  Vision

  
  


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  Life Insurance

  
  


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  401k + Matching

  
  


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  Paid Training for Sales & Service

  
  


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  Paid Time Off/Holidays

  
  


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  Weekly Bonuses Available based on Production

  
  

Responsibilities:

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  Phone Calls for customer retention efforts

  
  


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  Schedule service appointments

  
  


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  Customer follow up

  
  


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  Maintain relationship with customer

  
  


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  Work closely with the service department dispatcher

  
  

 Qualifications:

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  Good time management skills

  
  


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  Outstanding communication skills

  
  


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  Professional work ethic

  
  


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  Great attitude with a high-energy personality

  
  


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  Superior customer service skills

  
  


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  Call center experience helpful, but not required 

  
  


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  Attention to details

  
  


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  Proficient with basic computer applications

  
  


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  Outgoing and friendly personality not easily intimidated, ability to handle customer rejection