Automotive Service Cashier / Receptionist

Jeep, Dodge Ram is now hiring an energetic, outgoing self starting reliable service cashier / receptionist.  Must have excellent customer service skills.

What We Offer 

• Medical, Dental & Vision Insurance 


• 401K Plan


• Paid time off and vacation 


• Employee vehicle purchase plan


• Discounts on products and services

Responsibilities

• The Cashier is responsible for receiving/processing payments for services rendered, assisting with answering the phones, booking appointments, conducting follow-up calls, and answering client inquiries in a timely, effective manner


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  Ensures excellent service standards and maintains high customer satisfaction
  
  


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  Schedules service for customers either in person or on the phone
  
  


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  Takes detailed, accurate messages
  
  


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  Verifies customer appointments and all relevant customer information (name, phone number, VIN, mileage, etc.)
  
  


• Greets customers with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location


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  Work cooperatively with the sales and other internal teams
  
  


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  Files, scans & retrieves repair orders
  
  


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  Prepares deposits and maintains a cash management system
  
  


• Completes daily deposit


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  Other duties as assigned
  
  

• Must be dependable and follow assigned work schedule


• Must be able to address and answer customer requests via phone and e-mail


• Strong organizational skills and the ability to effectively multi-task


• Basic knowledge of computers a must


• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress


• Excellent telephone skills


• Cash handling experience


• Rotating Saturday


• Must pass a drug test and a background check