Automotive Service Concierge

An exciting opportunity has become available for an Automotive Service Concierge at Sioux Falls Ford.

We are looking for a positive, passionate, outgoing, professional person who possesses a strong skill in face-to-face guest interaction.

Starting wages: $20.00 hourly

POSITION SUMMARY:

The primary focus for a concierge is to greet all service customers, ensure customer satisfaction, and work directly with the service advisors to assist customer needs in a timely and efficient manner.

ESSENTIAL DUTIES:

• Greet all customers entering the service area with a friendly, upbeat professional attitude, answer their questions, and direct them to the appropriate person or location


• Control service traffic flow, parking and assist with loaner vehicles as needed.


• Deliver the keys to the appropriate place immediately after parking a vehicle in the service parking lot


• Maintain a clean and safe service drive area, free of trash, water, leaves, dirt, etc.


• Conduct business in an ethical and professional manner


• Assist with various assignments


• Performs other duties as assigned

ADDITIONAL RESPONSIBILITIES:

• Maintain professional appearance in accordance with the employee handbook


• Maintain an organized, safe, and clean work environment


• Expected to attend service meetings, if required


• Expected to arrive to work on time and work required shift


• Follow instructions from supervisor


• Interact effectively with co-workers


• Receive feedback from supervisor in a positive manner

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Work experience within the related job duties assigned; dealership experience preferred.


• Demonstrates knowledge in the area of duties assigned


• Understand the importance of and maintain confidentiality


• Understand and follow work rules, policies, and procedures