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Automotive Service Concierge

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Job Description - Automotive Service Concierge



An exciting opportunity has become available for an Automotive Service Concierge at Sioux Falls Ford.


We are looking for a positive, passionate, outgoing, professional person who possesses a strong skill in face-to-face guest interaction.


Starting wages: $20.00 hourly


POSITION SUMMARY:


The primary focus for a concierge is to greet all service customers, ensure customer satisfaction, and work directly with the service advisors to assist customer needs in a timely and efficient manner.


ESSENTIAL DUTIES:



  • Greet all customers entering the service area with a friendly, upbeat professional attitude, answer their questions, and direct them to the appropriate person or location

  • Control service traffic flow, parking and assist with loaner vehicles as needed.

  • Deliver the keys to the appropriate place immediately after parking a vehicle in the service parking lot

  • Maintain a clean and safe service drive area, free of trash, water, leaves, dirt, etc.

  • Conduct business in an ethical and professional manner

  • Assist with various assignments

  • Performs other duties as assigned


ADDITIONAL RESPONSIBILITIES:



  • Maintain professional appearance in accordance with the employee handbook

  • Maintain an organized, safe, and clean work environment

  • Expected to attend service meetings, if required

  • Expected to arrive to work on time and work required shift

  • Follow instructions from supervisor

  • Interact effectively with co-workers

  • Receive feedback from supervisor in a positive manner


QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.



  • Work experience within the related job duties assigned; dealership experience preferred.

  • Demonstrates knowledge in the area of duties assigned

  • Understand the importance of and maintain confidentiality

  • Understand and follow work rules, policies, and procedures




Original job Automotive Service Concierge posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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