Automotive Service Coordinator

Mazda of Fort Walton Beach is looking for an energetic, customer-focused Service Coordinator to join our growing Service Department.

This is not your typical front-desk position. We’re looking for someone who can wear multiple hats, take care of customers, and help keep the entire service drive moving.

 What You'll Do

• Greet and check in service customers
• Answer phones and schedule appointments
• Provide customers with vehicle updates
• Assist with repair orders and service recommendations
• Follow up with customers and declined service opportunities
• Help with customer check-out and vehicle delivery
• Step in and assist the Service Advisor and Service Director wherever needed
• Help drive customer satisfaction and overall department performance

What We're Looking For

Someone who is outgoing, organized, dependable, comfortable talking with customers, and isn't afraid to take initiative. Automotive experience is a plus, but we'll train the right person.

If you're a people person who likes staying busy, solving problems, and being part of a team where your performance can increase your paycheck, we want to talk to you.