Automotive Service Counter - 2 shift

Great Lakes Hyundai of Dublin is a high-performing, customer-focused automotive dealership committed to providing exceptional service and value.  We are seeking a reliable and customer-focused Parts Counter Associate to join our team. This position assists customers and technicians in identifying, locating, and purchasing the correct automotive parts and accessories. The ideal candidate will have strong organizational skills, basic automotive knowledge, and a commitment to providing excellent customer service.   

Key Responsibilities:

• Assist retail and wholesale customers in identifying and purchasing the correct automotive parts and accessories
• Support service technicians by accurately and efficiently fulfilling internal parts requests
• Maintain accurate inventory control, including stocking, receiving, and organizing parts
• Process parts orders, returns, and warranty claims
• Utilize dealership management systems to look up parts, pricing, and availability
• Maintain a clean, organized, and professional parts counter area
• Provide exceptional customer service in person and over the phone

Requirements:

• Previous automotive parts experience required; dealership experience strongly preferred
• Hyundai experience highly preferred
• Experience with CDK dealership management system a plus
• Strong knowledge of automotive systems and components
• Excellent communication and customer service skills
• Ability to multitask and work in a fast-paced environment
• Strong attention to detail and organizational skills
• Valid driver’s license with a clean driving record
• Ability to lift, push or pull 50 pounds
• Evening and weekend availability

Great Lakes Auto Group is an equal-opportunity employer. We are committed to providing a workplace that is free from discrimination and harassment. We encourage applicants from all backgrounds, including but not limited to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, genetic information, or veteran status. Employment decisions are based on merit, qualifications, and business needs. We are dedicated to creating an inclusive and supportive environment where all employees can thrive.