Automotive Service Dispatcher

Job Summary

As a Service Dispatcher you will plan, organize and control the flow of service work through the Service Department in a professional, timely manner while ensuring repairs at a fair cost to the customer.  

What we need from you:

• Implement and maintain an effective dispatch system


• Main shop work at maximum productivity according to dealership policy and technician skill level.


• Open and close repair orders


• Prioritize and control comebacks with prompt and proper attention.


• Review job status frequently, log status, and report any change in title or cost estimate to the appropriate Service Advisor and/or customer.


• Ensure proper repair order documentation.


• Ensure complaint, cause, and correction are noted on every repair order.


• Include punch time for each operation on the repair order.


• Assist Service Advisors in customer service

REQUIREMENTS:

• Organized and friendly personality


• Demonstrated ability to manage others


• Time management skills


• Fantastic communication skills with your customers


• Professional, well-groomed personal appearance.


• Clean driving record


• Willing to submit to a pre-employment background check & drug screen

What we offer you:

• Full Benefits, Health Dental, Vision, Disability, Life


• 401K with generous employer match


• Paid Vacation and Holidays


• Employee Appreciation - shop lunches, team events.


• Team oriented culture


• Employee Assistance Fund - Financial help for life's tough spots


• Paid Training


• Competitive Wages


• Support from team members


• Success Culture - everyone wants you to succeed

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.