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Automotive Service Drive Manager

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Job Description - Automotive Service Drive Manager


Automotive Service Drive Manager 

Vic Vaughan Toyota of Boerne

Are you ready to lead a high-performing service team at one of the fastest-growing dealerships in Texas?

Vic Vaughan Toyota of Boerne is looking for an experienced Automotive Service Drive Manager to oversee a high-volume service drive while delivering an exceptional guest experience every day.

Why Work at Vic Vaughan Toyota of Boerne?

At Toyota of Boerne, we put people first. Our team is the heart of our success, and we invest in our people through outstanding training, leadership, and career growth opportunities. We take pride in our positive, team-driven culture where we work hard, have fun, and support a healthy work-life balance.

If you're looking for a place that feels like home—where your skills are valued and your growth is a priority—join us and experience the Vic Vaughan Toyota of Boerne Way.

Key Responsibilities:

  • Lead and manage a fast-paced, high-volume service drive.
  • Greet and assist guests, ensuring a smooth and timely experience.
  • Oversee daily scheduling and workflow of service advisors.
  • Train, coach, and develop service team members.
  • Collaborate with department leaders to enhance customer satisfaction and efficiency.
  • Set, track, and achieve department goals and Toyota CXI targets.
  • Monitor and improve profitability while maintaining top-tier service standards.
  • Ensure all service repairs meet dealership and manufacturer quality standards.

Qualifications:

  • Proven experience as a Service Drive Manager or in a similar automotive leadership role.
  • Strong knowledge of service department operations, including warranty claims and policies.
  • Skilled in hiring, coaching, and performance management.
  • Track record of delivering outstanding customer satisfaction.
  • Ability to create and maintain a positive, professional environment for both guests and staff.
  • Familiarity with Toyota service processes is a plus.

What We Offer:

  • Competitive salary & performance-based bonuses
  • Ongoing training and advancement opportunities
  • A workplace culture built on respect, integrity, and family values

If you're a passionate, experienced service professional ready to lead and inspire, we want to hear from you.

Apply today and start your journey with Vic Vaughan Toyota of Boerne—where great careers begin.


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