Automotive Service Manager

Bill Dodge Auto Group: A Family-Owned Business for Over 50 Years!

At Bill Dodge Auto Group, family values are at the core of our operations, and we're on the lookout for like-minded individuals who want to join our team. If you thrive in a communicative, collaborative, and supportive atmosphere, we could be the perfect fit for you!

Bill Dodge Auto Group in Westbrook is a leader in automotive service and repair, and we are eager to welcome an experienced Service Manager to our team—could that be you?

Are you experienced in the automotive service environment and seeking a place to grow your career? Do you have a goal-oriented mindset, attention to detail, and a positive leadership style that inspires your team? If so, this might be the perfect opportunity for you!

As a nationally recognized multi-franchise organization, we are in search of a world-class leader to enhance our operations in Westbrook Maine. The ideal candidate will possess service experience, an understanding of how to follow process and procedure, a high degree of business acumen, and a strong commitment to fostering a positive environment for employees and our customers!

Qualifications:

• Satisfactory Background Check


• Have a valid driver's license


• High school diploma or equivalent is required


• Service Technician Experience is strongly preferred


• Organization and time management skills


• Previous professional development courses or certificates is preferred


• Excellent communication and customer service skills


• Team oriented with strong interpersonal skills


• Self-motivated, revenue and goal oriented, and ability to work within a fast-paced environment


• A positive, willingness to help attitude is required


• Attention to Detail


• Commitment to leadership excellence and professional development

Responsibilities:

• Supervision of Service Technicians, Service Advisors, and Car Washers, monitoring productivity, coaching, and training as appropriate.


• Ensure communication between technicians and writers keep up to date on the status of all vehicles in the shop.


• Comply with all appropriate company policies, OSHA regulations, and Hazmat requirements.


• Maintain a safe work environment, reporting any safety concerns as appropriate. 


• Follow company and department processes with proper documentation.


• Set proper expectations of time required for services and repairs for technicians and car washers.


• Train employees to promote the sale of labor, parts and accessories in a consultative manner during initial drop off and over the phone after vehicle inspections.

What We Offer:

• Health/Dental/Vision Insurance


• 401k retirement plan


• Paid Time Off


• Customer and Recruitment Referral Programs


• Career Advancement Opportunities


• Employee discounts on sales, parts, and service

Bill Dodge Auto Group is an equal opportunity employer committed to diversity and inclusion.

$Ol35